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CVA
Tractafric Equipment
Whatever your industry, keeping your Cat® equipment in optimal working condition ensures maximum productivity and reduced costs.
Our Customer Value Agreements (CVAs) offer a simple, customized, and proactive solution to protect your investment.
Solutions Offered with CVA Contracts

Connectivity
Synchronize your equipment with VisionLink® via wireless technology. Monitor performance, schedule maintenance, and anticipate issues.

Machine Health Monitoring
Our analysts use VisionLink® data to monitor your equipment’s health, reduce unplanned downtime, and extend lifespan.

Inspections
Our service includes systematic inspections of your CVA-covered equipment using the CAT Inspect® app: detect anomalies early and optimize machine availability.

Fluid Analysis
Fluid sampling helps identify early wear and prevent critical failures – a key advantage for predictive maintenance.

Genuine Maintenance Parts
Cost-effective maintenance kits supplied to streamline procurement and ensure regular servicing.

Flexible Payment Options
Avoid unexpected expenses with three payment options tailored to your budget constraints.
Proven Performance Boost
✅ Up to 50% longer component life with genuine CAT® parts;
✅ Up to 2x longer engine life with genuine CAT® fluids;
✅ Up to 80% lower hourly fuel injector cost with CAT® filters.
Our Value Promises
✅ Easy & flexible ownership costs;
✅ Streamlined & effective maintenance;
✅ Qualified support from our expert technical and product support network;
✅ Peace of mind through proactive fleet health management.
Service Commitment:
Promise kept or your money back
Our Service Commitment Program guarantees the availability of genuine CAT® parts and the timely intervention of our technicians.
• Common repair parts: Available by the 2nd business day, as promised;
• Maintenance parts availability: Available by the next business day, as promised;
• Quick intervention: A technician on-site by the 2nd business day, as promised.
If we fail to deliver, Tractafric commits to reimbursing you.*
*terms and conditions apply.

Preventive Maintenance Brochure
Download our brochure to discover all the details of our offer.
Additional CVA Contracts

Entire machine

Undercarriage

Ground engaging tools
